The expertise of medical professionals is a key factor when choosing a healthcare facility

In February, we conducted an online survey to identify the key criteria people consider when choosing a healthcare facility.

The goal of the survey was to determine how well Medical Center Hera meets the expectations of current and prospective patients.

Over 80% of respondents indicated that the expertise of medical professionals, including their level of education, experience, and practice in healthcare facilities, is of significant importance to them.

12% of survey participants believe that the most important factor is the attitude of both the operational staff and the doctors.

8% indicated that strict adherence to the appointment schedule is key for them.

At Medical Center Hera, more than 30 medical specialists from leading hospitals in the capital work together, utilizing the most advanced medical equipment to provide high-quality healthcare.

The center places the highest priority on addressing the individual needs of each patient, from booking an appointment to the moment they leave the doctor’s office. The discrepancy in appointment schedules is approximately 15 minutes, compared to the national average of 45 minutes of waiting time.

We are pleased to meet your key criteria when choosing a medical center in Bulgaria!