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INTRODUCTION

1. The General terms listed in this document are related to the use of the https://www.heraclinics.com/ website and cover the rights and obligations of every user willing to visit the website.

 

2. Using the https://www.heraclinics.com/ website is possible after agreeing with the General terms. In case a user does not agree or accept these terms, they should not use the website.

 

3. If additional information regarding the https://www.heraclinics.com/ is needed, please contact the Medical Center Hera representatives using the contact info in part II, section 1 of the General terms.

 

DEFINITIONS USED IN THE GENERAL TERMS

 

Website

 

This is a virtual location filled with specific content belonging to Medical Center Hera. The https://www.heraclinics.com/ website is an online property managed by Medical Center Hera, containing information about different services, as well as price lists. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

 

Medical Center Hera

 

Medical Center Hera is a company registered with the Registry Agency under the following number: 205719418. The company’s registered address is as follows: 20 Klisura Str., Hadzhi Dimitar district, Poduyane area, Sofia, Bulgaria, P.O box 1510. Company manager: Tatyana Draganova Stoeva. Contact info: 02 404 8656/ 0882 441 433, e-mail: office@heraclinics.com.

 

User/Users

 

Every person visiting and using the website in every possible way, including redirecting from another website.

 

General terms

 

The General terms contain detailed information about all the rights and obligations of every website user. These terms are a contract between the User and Medical Center Hera and define the way users should use the website.

 

Services

 

All the services offered by Medical Center Hera.

 

Prices

 

Prices of the services offered by Medical Center Hera.

 

Comments

 

Expressed opinions and feedback by website users and Medical Center Hera patients.

 

USING THE WEBSITE

 

  1. Everyone can access and use the website, as it is free to visit and no registration or fees are needed.
  2. Every user interaction, including loading the website, is an act of consent with the hereby terms. The user needs to leave the website in case of disagreement with this document.
  3. The terms regarding visiting and using the website are equal to all users.
  4. Medical Center Hera reserves the right to introduce a different website access order, including a registration form or fees.
  5. The website can only be used for personal gain in compliance with this document.
  6. In case the user chooses to contact Medical Center Hera through the website, they must provide personal details for the communication to be engaged.
  7. The user is responsible for filling in incorrect data when using the website. Medical Center Hera is not responsible for any incorrect data provided by users. In cases when users provide a third party’s personal details without their consent, those said users are responsible for any losses or claims regarding Medical Center Hera or the third party.

 

RIGHTS AND OBLIGATIONS

 

  1. The user states that they have been briefed on: The full name and address, as well as all other data related to Medical Center Hera; All services delivered by Medical Center Hera; The contact info, including phone numbers and email address; The technical means of correcting errors when providing information before a contract has been signed; Service availability; All the risks related to the services available.
  2. Medical Center Hera reserves the right to determine if the user is violating the General terms and to take adequate measures about it. The users need to agree with this aspect of the document.
  3. Medical Center Hera can forbid a user to enter the website if such action is considered to be a security threat or a risk of obstruction of the website’s functionality. Such a ban can be decided without further notice and with no compensation.
  4. The user is free to comment on the website but texts that are considered risky or disturb the normal website functionality. Such text will be removed without further notice and with no compensation.
  5. In cases when a user decides to post a comment, they agree not to use verbal abuse and to tolerate violent, discriminative, and hateful behavior.
  6. When a user decided to post a comment, they agree that their profile picture and names that are publicly visible on Facebook can be visible on the website of Medical Center Hera, therefore other users can see them.
  7. Every user needs to follow these General terms, including the copyright of all content published by Medical Center Hera. Users must respect Medical Center Hera’s best interest and they should not publish harmful content or links to suspicious programs and software, as well as inappropriate, forbidden, or threatening content targeted at Medical Center Hera or a third party.
  8. In such cases, the user’s access to the website can be restricted with no further notice. Such violations are not Medical Center Hera’s responsibility.
  9. Users are not allowed or supposed to allow third parties to use the website for harmful behavior or attacks toward other computer-based systems connected to the internet. Medical Center Hera has no obligation to investigate doubts about such behavior.
  10. In case such actions are against the law or this document, the user is obliged to compensate Medical Center Hera for all possible damage or loss caused by their actions.
  11. The content on the website can be changed or removed by Medical Center Hera without further notice. Medical Center Hera is not responsible in case of inaccuracies, incomplete data, or mistakes in the information uploaded on the website.
  12. Medical Center Hera cannot guarantee that access to the website will be flawless or uninterrupted. Medical Center Hera is not responsible for interruptions in the internet connection, as well as for the delayed upload of information on the website.
  13. The website can feature links to other websites and Medical Center Hera is not responsible for these websites’ cookie policy, private data policy, and their content. Medical Center Hera is not responsible for any content published on all related websites owned and managed by third parties, as well as for potential virus attack threats or other possible harmful actions.
  14. As well as harmful software or other types of damage or loss suffered by the user after visiting these third-party websites.
  15. Medical Center Hera is also not responsible for any advertisements published on third-party websites
  16. As well as harmful software or other types of damage or loss suffered by the user after visiting these third-party websites.

 

COPYRIGHT

 

  1. All content on the website, including but not limited to published articles, information, graphics, logos, images, pictures, videos, presentations, brands, code, etc. are Medical Center Hera’s property and they are under copyright law and all related legislation.
  2. Users are not allowed to copy, collect, repost, modify, or share any piece of content. Users are also forbidden to alter the code or use any of the content for personal gain. All of these actions are violations of the Bulgarian legislation and Medical Center Hera’s data policy and General terms. Users cannot own any of the content uploaded on the website.
  3. In case of violation, Medical Center Hera can restrict the user’s access to the website and claim compensations for all possible damage or loss caused by the user’s behavior.
  4. The Medical Center Hera brand and the domain names owned by Medical Center Hera are private property and using them for personal gain without consent is forbidden by law and it is considered a violation of the current legislation.
  5. In case of a registered copyright violation, Medical Center Hera can claim compensations for all possible damage or loss caused by the user’s behavior.

 

PRIVATE DATA AND COOKIES

 

  1. Medical Center Hera is a private and personal data administrator in compliance with the current legislation.
  2. Medical Center Hera will do everything to protect the users’ private data and use it according to the current legislation.
  3. Users confirm that their private data has been provided voluntarily and that they agree the data will be collected, processed, and stored when it is needed for delivering the best services or contacting them.
  4. If users have provided incorrect data, Medical Center Hera is not responsible for any possible consequences.
  5. Medical Center Hera follows all private data protection rules and the documentation related to data processing has been prepared. All the information related to these processes can be found on the website.
  6. Users agree that Medical Center Hera can send them messages or advertisements related to the clinic’s services, or with the intention to collect information about the user traffic of the website that could be forwarded to advertising and marketing agencies responsible for keeping up with the statistics of user behavior. Such data is mostly used for direct marketing.
  7. By accepting the General terms, users of the https://www.heraclinics.com/ https://www.heraclinics.com/ website agree with its cookie policy. Medical Center Hera can collect cookie data and store information on users’ devices to provide better functionality of the website and the services offered.
  8. Medical Center Hera uses the Google Analytics platform to collect and store data related to users’ interaction with the website. The service is used anonymously, as the Google Analytics platforms only uses users’ IP addresses.

 

CHANGES IN THE WEBSITE AND THE GENERAL TERMS

 

  1. Medical Center Hera has the right to introduce changes to the website at any given moment, including additions to the content and the description of the services offered.
  2. Or to discontinue a service if needed.
  3. In this case, Medical Center Hera is not responsible for possible losses on users’ account.
  4. Medical Center Hera reserves the right to change the General terms without further notice. Any updates will be posted on the website.
  5. Changes in the General terms are valid immediately after they are published on the website. Some changes may have a reverse action.
  6. Medical Center Hera has no obligation to inform users about changes in the General terms apart from publishing them on the website. Every user must read and accept the General terms after every change added to them.

 

FORCE MAJEURE

 

  1. Medical Center Hera is not responsible for not delivering a service due to force majeure.
  2. Medical Center Hera is not responsible for loss or damage suffered by users due to not complying with the General terms or the current legislation.

 

OTHER TERMS AND CONDITIONS

 

  1. Medical Center Hera is not responsible for mistakes allowed in the website content, including mistakes made when changing, adding, or removing information, as well as mistakes not related to Medical Center Hera’s actions.
  2. All notifications can be made using the contact info published on the website, including the email address and the physical address of the clinic. Replies and notifications from Medical Center Hera can only be made via the contact info provided by the user.
  1. Users agree that Medical Center Hera can use all possible means to communicate with them. Medical Center Hera is not obliged to contact every user that has already provided their contact info.
  2. The possible invalidity of parts of the General terms does not equal invalidity of the entire document.
  3. All matters not regulated by this document are settled by the Bulgarian legislation, as well as arguments related to Medical Center Hera’s services listed on the website.

Need further information?

If you need any further information with regards to future clinical trials or for any current ones that you cannot find the information needed, please do not hesitate to contact contact with us today